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Businiess name:
Academy West Animal Hospital
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Review by:
citysearch c.
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Review content:
Ive lived in Arizona all my life and this is the best Vet hospital by far. I did my research on line as many of us do and this office was close to me and my new home I just moved into. I read the past reviews and most were great with the one or two who were unsatisfied, but we all know that we cant please every one. No matter how far you bend over backwards to please them (PMS I guess). I first called and was greeted by their receptionist, friendly and very informative. I take my dog in and the place is an older building yes but not dirty in any way. I then get to see a technician. She looks at my dog from head to toe and asks all the routine questions and then it surprised me when she asked me how I was doing? we talked a bit about my dog and life with him at home and even about my other pets . I thought to myself this is great. To be honest with you I first thought she was the Dr. until she said she was just the tech and I would be seeing the Dr shortly. I found it very pleasing when she not only wanted to address the problem my dog was having, but also wanted to get to know me and my pets on a personal level. She was very helpful and was so gentle and genuine with how she approached my dog ( he can be a bit scetchy/ scared) all the information she was giving me was wonderful. I saw the vet and he was great! we joked around a bit about pets and the economy and well I just have to say, it made me feel as if I had known them for years. My dog was calm, relaxed and seemed to really enjoy the company he was in and so did I. I was so impressed by them that I even called back that day to ask who my vets name was (I couldnt remember) and the technician who saw me. I just wanted to say I have found my new vet and you guys are awesome!!! thank you Dr. Kimmel and Lily you are truly the best.
Pros: exellent staff (techs/vet)
Cons: not more places like this around
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