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Businiess name:
Istorage Smithville
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Review by:
citysearch c.
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Review content:
I felt not like a customer, but like I was a part of the iStorage family. Julie bent over backwards to accommodate us. I'm 59 years old and I've never had to put anything in storage. I know that my belongings are well protected with iStorage. I had the best experience I could have ever had or asked for in a very trying time of my life.
You would think that Julie owned the storage center; that's how hard she works. I've seen her with other customers and that's just how she is. They are very very fortunate to have her there. Another fellow there, Mike, is also extremely nice. To meet people who are so helpful and willing to do anything to make this part of your life so much easier for you is really special.
I was really overwhelmed. I had lost my house and had several days to get my belongings out of the house. I was at a loss as to how I was going to get my belongings out. Julie told me they have a truck that you only have to pay $16 a day to use and that if I needed any help to just let her know. I found that the units were spotless and large enough to hold everything I needed them to. It was the best experience I've ever had.
I was overwhelmed by Julie's graciousness. That woman is gold; don't ever let her go. I had never met her before, so she didn't know me from Adam. She has a load of storage units there to deal with, too. Without her I think I would have cracked up, I really do. God put that woman in our paths for a reason. I can't tell you i'm a religious person, but sometimes when things happen with special people it reaffirms your belief.
I have my own business and people are in and out of here all day long. So I've had my share of meeting people. She's one of those people where if you can count on one hand how many of them you know, you can consider yourself a lucky person. She wasn't making any more money; she was just making what they pay her by the hour, but she went above and beyond. She made it really bearable and pleasant, actually.
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