Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Rocklin Heating & Air - Mission Viejo
|
|
Review by:
citysearch c.
|
|
Review content:
I don't usually write reviews, but when you receive the kind of customer service I did you have to share it. I had Dicksons to my home to replace a furnace that was 30+ years old.Dicksons sent out their Field Engineer for a free estimate for replacement. the Field Engineer provided me a couple options. After talking things over with my wife we decided to go forward with the replacement and we were excited to have cold air again. When I called back in to get the date set for us to have it installed I expected to be waiting a few days for parts to be ordered and delivered. However much to my surprise the manager was able to have all of the parts ordered and the installation scheduled begin the next day. We were so excited to have cold air again. When the Crew of guys showed up to our home they all put on protective show covers and were very polite. They had the old equipment out before I knew it, with the new equipment on it was in right after. All the while answering all the questions I had. Once the installation was complete they showed me how to use the new thermostat and even helped me program it to setting to keep my house cool, when to the air turns on and when it turns off. I am so happy with them I had to share my experience. Thank you!!!!
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|