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Businiess name:
B K Plumbing & Bath Llc
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Review by:
citysearch c.
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Review content:
We had a water leak in our front yard, and not a small one. We assumed that it was a leak in our main water line. Unfortunatly this happened when everything does -- at 5pm on a Friday. So, I got up early on Saturday and started to call plumbers. One person came out on Saturday and told us it would be 6K to replace the line. I about fainted. I called BK and Gary walked us through a few things on the phone but could not come out until Monday. Wanting a second opinion, I waited. When they came out they quoted us 2K to start the work. I was much happier with that pricing. Unfortunatly, they had to wait until blue steak came out to mark off the lines so they woulde not start until Wednesday. But, they took care of calling and setting up the blue steak appointment which was an added bonus. When they showed up on Wednesday and started to dig up the line a little bit more they found that the leak was actually on the city side. And we did not need any repairs done at all! Gary and his crew (Junior) called the city and told them they needed to repair the line. We did not have to do anything. Gary continued to follow up with us for the enire week making sure the city was responding and taking care of it. He did not have to do any of that and could have very easily replaced a line that they did not need to. However, they were very honest and helpful throughout the entire process. Not something you find very much in today's society. You have a customer for life!
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