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Businiess name:
Rent-A-Home Of The Triad
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Review by:
Guest
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Review content:
I rented a home with rent-a-home in 2013. The beginning was great but once i was in, the customer service was awful. You need something fixed or done and it was the run around and with a different person every time. There is no communication between the tenants and them. You ask them a concern or question and they promise to get back to you but never do until you call them. I set up an arrangement once because I had a little trouble one month to pay the rent and there was an agreement..............someone else took over and no communication was done between them i had to explain the situation again. A week later or so someone else took over the two representatives no longer worked there or switched positions is what i was told. So when the third person took over it was all crazy from there. Basically before i knew it only a week later after he took over (Ryan) I received an eviction letter to be out in 4 DAYS yeah 4 days. Evidently the court process was done and i was never notified of anything......... and now they send a letter for eviction when an agreement was done and I was sticking to the agreement without problem. They came up with the bs about ohhhh........ the house is gonna be sold you need to leave. Rude like that, and tried to get me to pay the rent for the following month, but i refused because it was not due yet. They DO NOT KEEP THERE WORD on what they say. I would strongly recommend you to rent from someone else.
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