Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Freedom Heating & Cooling
|
|
Review by:
citysearch c.
|
|
Review content:
We used a groupon that we recently purchased to have our ducts cleaned. Our intention was to only have the service that were included on the groupon- nothing more. The technician who did the work, Skip, was really kind and helpful, but his supervisor came at one point during the cleaning process and was very rude to me. The conversations went like this-
Jimmy- Did Skip tell you about the problems with your AC unit?
Me- Yes, but we just want to use the groupon right now.
Jimmy- You don't care about your AC system?
Me- Yes, but we really dont have the money for anything extra right now. I just wanted to use the groupon in the hopes that cleaning the air ducts would help my allergies. We are kind of broke right now and don't have the money to do anything extra.
Jimmy- What? You live in this mansion up here on this hill and don't have money?
Me- No, we don't have money and we just got back from adopting our daughter in China. We really can't afford anything extra right now.
Jimmy (now walking out the door and visibly irritated) - Well, glad you had a good time in China! See ya!
To say that I am offended is an understatement. Stating that we live in a mansion and should have money was bad enough, but to take a jab at our recent adoption (of a 4 year old with special needs who waited years for a family), is beyond rude. Our daughter's future is worth way more than any work he could have done on our AC system and to say anything at all about our trip to China is just awful. Not only that, but trying to upsell on a Groupon is not a good sales tactic. People call back if you do a great job and if you need to resort to this kind of bait and switch sort of tactic, then you just make yourself look bad.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|