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Businiess name:
Executive Tv
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Review by:
citysearch c.
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Review content:
Samsung sent them out to repair a tv that was defective. In the process they damaged the back bracket with a power drill so that it can no longer be hung on the wall. The back bracket fits into the back of the tv so the whole back panel must be replaced. They denied doing it and "Al" yelled at me on the phone that his tech said the holes were already stripped when he came out, which is impossible because the tv was on the wall when they came here. Samsung won't help me, I will not allow anyone from Executive TV back into my house, and I have a TV that cannot be hung up. Never again will I buy a Samsung product because of their policy to use Executive TV at all.
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