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Businiess name:
VCA Hollywood Animal Hospital
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Review by:
citysearch c.
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Review content:
To Dee E.\r
Thank you for your comments regarding our practice. There are a few concerns that I have regarding your comments. Yes, some of our fees have gone up over the last few years. Both the exam fee and anal gland expression were increased in the Fall of 2009, the first increase since 2006. It appears that the doctors had not been charging you for many of these services for the prior 6 years. Regarding the rest of your comments I had a hard time following the thought process. I would be pleased to discuss your concerns with the medications that were prescribed by the University of Tennessee. I am not sure how that was done appropriately since it is my understanding is that they have not seen the pet. The doctor that you called is very good about his call backs; usually within 12-48 hours. If he did not get the voice mail or the message that is a problem that I will certainly look into. It is obvious that we did not fill your expectations in spite of our efforts. Please have your ne
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