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Businiess name:
Psychiatry Associates Of Kc
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Review by:
citysearch c.
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Review content:
I have been with this company now for a 3 years and I have had 2 Dr's. One left the practice and I sorta liked her but then I got Dr. Everson and I absolutely love how attentive he is. He is the first Dr. to actually stop what he is doing and listen to me.I don't know many of the Drs.\r
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Now on to the billing dept. It is the worst I have ever seen. I had only been seeing them about 3 mo and they had screwed up my billing EVERY SINGLE TIME.They try to undercharge me and then get rude with me when I tell them they are billing wrong, then they have to bill me the correct amount and ask me""why if you know the correct amount, didn't you pay the correct amount in the first place,"" LIKE I'M THE IDIOT. I pay them cash and they write a receipt then say they didn't get the amount that I gave them. If you go to them make sure to pay by check, credit card, or money order so that you have not only 1 proof of payment but 2.\r
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The worst time I have had with this company is the receptionists. I call in and they put me on hold forever that I end up hanging up and calling back. Come on now, I know your busy but cell phone minutes go up fast. But one other HUGE positive is that I can usually get in really fast like the same week if my depressive side of my bi polar is up and Dr. Everson is great and deals with it by asking me whats going on and then deciding what to do.\r
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DR. Everson is the only reason this is getting a 5 because if you are lucky enough to get him to be your Dr. he will make sure your OK.
Pros: Dr. Everson Is really cool
Cons: The BILLING dept and the ones that take the money try to rip you off on cash. ALWAYS KEEP YOUR RECEIPT and dont pay with cash
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