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Businiess name:
Bluepearl Veterinary Partners-Franklin
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Review by:
citysearch c.
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Review content:
I was referred to Dr. Holstie to look take on the specialized care after moving here from out of town. I found her somewhat indifferent during my first visit. She seemed more interested in speaking with me about flying to ""Palm Beach"", as she called it, Melbourne, FL to ride her horse every weekend, and how she had founded the practice and sold to the chain blue pearl, than she did discussing my dogs history or treatment plan.
On my fourth visit, I was kept waiting for over an hour to discuss my pet's test results and have a bp reading.
After speaking with the Director, I finally was brought in to see her. She was hostile, condescending, wouldn't listen to my questions (after I listened to her for 15 minutes, in which she called me cheap, and told me flat out that she was ""here to make money""). Keep in mind that all I had done in 4 visits is 1 blood pressure, one echogram on and a prescription. Over $1000.00 in 3 visits.
She was referring my being cheap, because I had a test performed at my vet (which I was told to do if it was more convenient, closer to my house... because it had to be performed at a point in the future.
The tests were sent to, and by her own acknowledgement, received by her. She said ""she didn't look at it"". Further she stated ""If I looked over all test results that are sent to me directly"" ""I would not have time to see paying patients"".
OK, if I were there for charity or a free consultation I could understand. But as an established patient, providing her with ALL records from 11 years, and it being my FOURTH appointment, I felt as though she should at least be curious or willing to look at the tests. This was a simple blood panel... She stated ""My patients need to pay for the test here and pay me to review it. The test was performed by the vet who REFERRED me to her.
I was treated like I was a deadbeat, keep in mind she was always paid in full after every visit.
Clearly her Oath means nothing. I have never experienced such an offensive uncaring health provider.I did not know that pigs rode horses.
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