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Review content:
I was surprised at the terrible attitude, service and M.O. of this place and will never go back again.
I'll spare you the saga details but in essence this is what happened:
-Brought 2 motocross bikes in. Dropped off on Monday Am for Friday completion so we could go riding on Sat. Called on Wed to check up , stopped by in person to really check up, called on Friday to verify, stopped by in person at 5:30 pm Friday to p/u bikes-- not ready. They tell me to come back Sat Am and I do. My bike is not touched.
-So I say ok, I take my bike back so i can go riding with my son and say I'll bring it back Mon AM which I do. I repeat the whole process and leave it a week (call Wed, show up in person on Thurs, call on Fri, then show up on Fri at 5 pm. Bike not touched. They tell me to back Sat Am. Come back Sat AM at 11 AM-- bike not touched.
2 trips (rented a trailer each time), left it for a week each time, promised each time it would be no problem. Called and came in person to check up. Each time promised in person and told it was on the bench. Each time it was never even touched. 2 weeks, 6 round trips. Worst part was their attitude.
-Snide comments, bad attitudes, low employee moral. Talked about how busy they were, meanwhile each time I'm at the shop I see 3-4 people standing out back smoking.
-When your patient with them they screw you over. As soon as you raise a stink about it they get a terrible attitude. Simply put a bad taste in my mouth and made me realize how poor some company's are run. As a business owner my self, I could tell this co is in trouble based on the attitude of the employees.
-The final straw was when I was taking my bike back for the second time and all pissed off, a smart alec wise ass comes out and says ""before you load your bike cna u do me a favor and move your car. You are blocking our (service area garage door)."" RU freaking kidding me? I wait 2 weeks and make 6 trips of wasted time and you can't wait 3 minutes while I load my bike by myself! He should have been over there helping me and apologizing for getting the shaft. Instead he starts mouthing to me and I lost my temper telling him I should knock his smile off. As a 44 yr old family man and wealthy business owner-- this was the first time in years I lost my temper--- that's how bad these people are.
I have zero affiliation with this co, any employees, this industry and am just a local dad who bikes with my 2 young boys and wanted to let people know about my terrible experience with them.
Even though I live fairly close and Tampa Motosports is more convenienct, I will drive past them and go somewhere else.
On a separate note, I read the reviews below and believe the good reviews were written by the co. They are all about the same length, same style, written all at the same time (within days of eachother) all say Tampa Motorsports and other tell tale similar writting style. Where as all the bad reviews are sporatic dates, longer and very different.
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