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Businiess name:
Abc Motorhome Rentals Inc
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Review by:
citysearch c.
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Review content:
Alaska was amazing but Clippership is horrible. We had arranged for a pickup at 6 am in the morning at Seaward as we were arriving by HA cruise but the vehicle did not reach there by 5 pm ! Their employee Lee with whom we had arranged for a pick up committed that the vehicle would be there at 6 and even gave us her personal contact no. just in case there was some problem but apparently this was just in her brain and she had not informed anybody about the required drop off. I had paid $444 for the dropoff but this is the kind of service they offer and on top of it she lied to us telling us that there was an unexpected mechanical failure with the vehicle but in reality nobody knew about the drop off and we were told this by the technician who came to drop of the vehicle. Secondly she sent us the incomplete documents for the rental and she conveniently forgot to send us document that specified the time of drop off. Thirdly when reported to manager she very shamelessly denied the fact that I had ever made such a request and that she had ever committed it to us. Even the owner is incredible mean and arrogant, the Lady looks down upon customers and talks rashly to them the son atleast listens to the customer. The worst thing was the RV the gave us had a compartment door completely damaged but while checking out the vehicle at Seaward we had missid it because it was so late and we (6 people) were so frustrated and mad; and later during the time of drop off Clippership slapped the blame on me, when I had 100% not been the cause for it because it was not a small scratch or something that I could have stayed unaware of it, it was a pretty significant thing. Clippership kept the entire $500 deposit for repair of it, can you believe it. Long story short, don't rent with them they SUCK !
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