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Businiess name:
Redondo Smiles Dental
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Review by:
citysearch c.
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Review content:
I have never been treated as rudely or as unprofessionally as I have by Dr. Nguyen and his staff, with the exception of Mrs. Nguyen the receptionist (who, quite frankly, could do a lot better than Dr. Nguyen...).
During my visit the young woman who conducted my x-rays wouldn't even answer basic questions, and at one point simply walked out of the room while I was asking her why she was x-raying so many times and in so many different ways. It was during my encounter with Dr. Nguyen himself that I found the source of this policy of customer mistreatment. Dr. Nguyen immediately started making crass remarks about my 3 cavities, literally calling me ""irresponsible"" and ""dumb"" for not taking care of them in the prior year. Dr. Nguyen then proceeded to, without any explanation or notice, take out a huge camera and start snapping pictures of my and of my mouth, ignoring my questions as to why he would do this. I literally had to stand up and threaten to leave before he would tell me why he was taking all of these pictures, and did so VERY rudely and with the tone of someone speaking to a child. As a grown man with a family this is where I drew the line and walked out.
DO NOT, UNDER ANY CIRCUMSTANCES, VISIT THIS DENTAL CLINIC!!!!!!
Pros: None whatsoever
Cons: Total lack of concern for patient experience
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