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Businiess name:
Sanders, Cheryl L, Md - Medical Group-Women Physicians
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Review by:
citysearch c.
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Review content:
I completely agree...this was by far the worst experience I have ever encoutered at a doctor's office. The staff were all very rude and made many mistakes. I have bad acne and went to see dr. goodlerner for some treatment. She put me on accutane, the strongest acne medication out there. It started from the very beginning when she diagnosed me. I came back to pick up my prescription and they didn't even know why I was there. I figured since it took me this long to find a dermatologist I stick it out with them. Anyway that was a already a waste of money since I had already taken my bloodtest which cost a couple hundred and already was there for my appointment. They refused to admit their faults and did not want to reimburse me. When I saw the Dr., she completely ignored my concern and told me I'd have to do another bloodtest and follow up before I started the medication. They forgot to register me with the accutane company. Anyway that was just the beginning. There was just soooo many things that happened that I cannot get into detail because it's just so much. From scheduling me wrong appointment dates and having me wait 2 hrs to see the dr. to ignoring my health when I was on accutane. They clearly DO NOT care for their patients, I truely feel they just want money. I was humiliated and heartbroken every time I visited the office. They were so rude and could not fathom the pain and embarrassment someone with acne goes through. The office staff are very unprofessional and I hope no one has to go through what I did. It's been a year since I've been off accutane and since I've seen them and I'm still waiting for my $750.00 reimbursement that they keep promising me...
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