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Businiess name:
Kent, Michael, Md - South Coast Family Medi-Ctr
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Review by:
citysearch c.
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Review content:
Went to the clinic to have 7 stitches removed from my bottom lip after a dog bite incident. I was nervous about getting my stitches out because i wasn't sure how much it would hurt. Dr. Coakley did not have a very good bedside manner and did not do well at all making me feel comfortable. When he went to take the 1st stitch out he grabbed some skin from my lip with the tweezer. It hurt so badly that i accidentally let a curse word fly and said that I thought he had accidentally grabbed some skin too. He stopped (thankfully) and said that he didn't think that he could proceed because of my reaction and he was thinking about asking me to leave the clinic. I apologized for cursing and asked him if that was the reason that he didn't want to proceed. He said ""yes"". I said ""Really? Oh my God"" to which he replied ""Oh my God??? Now i really don't want to treat you anymore. I am going to disengage and determine how i want to proceed"". He left and 5 minutes later a physician's assistant came in and took out all 7 stitches quickly and painlessly. When i thanked her and said that it had hurt a lot less than when Dr. Coakley had tried to do it, she said that he had been using dull instruments and that she had opened up new ones to use on me and was going to throw the ones that he tried to use on me away.\r
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Obviously, I wouldn't have cursed if he hadn't hurt me trying to use DULL INSTRUMENTS!! And what kind of doctor just walks out on a patient like that?! Not that i would have wanted him proceed anyway... I give this clinic 1 star because Ms. Wong did a really good job taking my stitches out after Dr. Coakley had freaked out and left me there.
Pros: Ms. Wong who removed my stitches and the office staff was kind
Cons: Dr. Coakley who had a very bad bedside manner, tried to use dull instruments, and who is apparently easily offended.
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