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Businiess name:
Keitges Ed All Star Management Co LLC
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Review by:
citysearch c.
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Review content:
*** In response to Mark D...I had 2 small children and 2 large dogs in that house and we had comments that we left it in better shape than it was when we moved in. This place is messed up in more ways than I can comment on. I am not a confrontational person at all but ASPM even had me in the office demanding that they fix the pellet stove in the middle of winter! They lied, did not respond, refused to fix things, left us hanging quite a few times. Being Navy, we have rented a lot...We have ALWAYS received our deposit back..in full! So for Mark D to make those comments is just another lie....RUN!!! Do not rent from this joke of a company! ***\r
\r
I don t even know where to start....this company is pathetic!!! We rented from them for a couple of years and I have never experienced such poor service!! Their answer to any problem was 'try WD-40'....We had our pellet stove quit on us in the middle of winter and they sent us three people that had no idea how to fix pellet stoves! After the fourth guy, and the fourth day off work we finally got it fixed. They said when we moved in that the carpets had been professionally cleaned...a year into living there I had Stanley Steamer come in and ALL of the stains that we had lived with for over a year came out...gross..especially when you have small children!! Professionally cleaned to them means their little carpenter/Mr. do it all guy with a little steam cleaner...not acceptable!!! Rebecca was rude, condesending, did not return calls and then was annoyed when you called her back trying to get a response! We have since bought a house..but a note for John L Scott...we refused to buy with the company that was in the same building as ASPM...just because they were associated with them. We have also been very vocal with friends and whoever we talk to about renting and suggesting that they stay away from ASPM! I don t even want to give them one star for a rating but it won t let me post unless I do...so one star is chosen in protest...should be a big fat '0'
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