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Businiess name:
St Francis-Assisi Vetry Medical
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Review by:
citysearch c.
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Review content:
I started taking my pets to this clinic b/c it seemed like a clean clinic and it was close to my house. My first couple of visits were ok, but each visit progressively got worse. I should have stopped going there sooner, but one of my dogs became terminally ill and it was such a hassle to get him started with a new vet, so I continued to only go there for prescription refills. The receptionists are rude. They have no manners. With the number of pets I have, I made quite a few visits to the clinic...enough where they should remember me as a good paying customer (avg visit was $150-$200). Yet each time I went in, they acted as if they had never seen me before and had no idea who my pets were. I have spent a lot of money at that clinic (be careful, they are expensive compared to other vets in the area and they try to upsell you on everything (services and products)), so I didn't appreciate how rude the staff was. There are a couple vet techs and employees who work at the boarding kennel that are friendly, but for the most part, I was not impressed with the staff or services. They also tend to overbook their appointments. One time I waited 1.5 hrs for the vet to see me. I came to my appt on time and was put into a room w/in 5 mins of my arrival, but waited another 1.5 hrs for the vet to come in and tell me my dog had a rash-the vet spent 5 mins with me. The vet tech that helped me kept apologizing and even complained about how bad their service was. I highly recommend not to take your pet there. It's not worth the wait, the treatment or the money!!
Pros: clean facility
Cons: rude staff, bad service, over priced
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