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Businiess name:
Huntington Bank
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Review by:
citysearch c.
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Review content:
I understand that banks are in business to make money, truly I do. But, charging a 19-year old ""new banker"" well over $1,000 in banking fees in less than a month [and growing], refusing to negotiate to help the young person understand how to better handle finances and how she got in that situation to begin with is counterproductive to teaching financial responsibility. She had over a year of good credit with the bank and simply fell in a bad spot, changed jobs, had unexpected car repairs, and a check cleared sooner than expected and now, WHAM, on top of the $37 per transition over for a bunch of very minor charges, and on top of that charging $7-$9 for every day that the account is overdrawn and refusing to stop the daily charges until paid in full takes advantage of people in poverty - or may even put them into poverty. I know this happens at other banks when someone makes a mistake, but by refusing to help a child in any way, ruining her credit in her youth, providing no way out is unfair punishment for a mistake/poor judgment. She had asked to apply for overdraft protection to prevent this, but was denied - because I am sure the bank makes more on these fees by punishment! Making barefly over minimum wage, how long do you think it will take to dig out of debt when they are taking on $7-$9 per day on top of the rest of the hundreds in banking fees when she has to put gas in her car to get to work to begin with. Their street-thug tactics of the customer service staff with their threats have left a very bitter taste in my mouth. For someone who is still young, still understanding the ramifications, it is simply horrible for them to treat people in this manner. I intend to withdraw every penny I have personally and from my business in this bank. By the way, I am not a person who pulls my kids out of trouble - but let them suffer consequences for choices made. But, there is a limit and I do have some compassion, unlike this bank.
Pros: Relatively convenient
Cons: Poor customer service practices; drives youth into poverty with unfair practices
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