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Businiess name:
Royal Oak Medical Ctr
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Review by:
citysearch c.
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Review content:
Before you visit the Royal Oak Medical Center please consider my experience. I was a customer of the Medical Center for 1.5 years and will no longer go there for health care. I was originally lured in by the convenience of the walk in health care but ended up disappointed by their billing department. Their medical staff is average with no bedside manor but can get the job done if you need care. \r
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However 70% of my visits there led to some sort of billing problem. I was constantly fighting with insurance because they would submit the wrong diagnosis codes and I was often double billed for service (pay at the counter, then receive the same bill in the mail weeks or months later). They even double billed me 1.5 years later for my first visit. When I refused to pay they sent a COLLECTION AGENCY after me. Almost every time I went there someone was arguing over something at the counter because there admin staff is so horrible. By the way if you want to call to dispute a charge they only take a message and your call might be returned on certain days between 3:00 PM and 5:00 PM.\r
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I am not a overly picky consumer and my insurance was Blue Cross so there is no reason they could not successfully work with my insurance.\r
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Please save yourself the constant aggravation. There is not only better health care out there but you won't have billing problems for average health care
Pros: no appointment headaches
Cons: Average health care and no end to billing problems
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