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Businiess name:
Automax Framingham
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Review by:
citysearch c.
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Review content:
I bought a 2007 Maxima in 9/09. Six months later my back up sensors stopped working. Nissan would not warranty them because the service dept. said the car had been in an accident; the wires had been tampered with somehow so that voids the warranty on that particular situation (I got a 2nd opinion on that as well). Then I find out both passenger doors had been painted along with the bumper. It cost me a total of $400 to get the sensors working again. I've been waiting for the manager of Framingham to call me back. He told me to send him the invoice (he asked ""what can I do to make you happy? I said ""can you meet me halfway on the cost?""). Sent inv. on 5/6. He said he'd call me. Today is 5/11. I left him a VM today. He told me he wants used car purchasing to be a good experience. Well, so far, it has not. And if he doesn't call me, which he probably won't, I'd have to give him an ""F"" for customer service. I love the car; the ride is great (I had an 02 before..I really like the Maxi!) but something went on with it even though the car fax said it was clean. I'll wait a little longer to see if he calls. I'd like to give him the benefit of the doubt. Time will tell, I guess.
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