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Businiess name:
H.O. Electric
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Review by:
citysearch c.
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Review content:
STAY AWAY! ILLEGAL. \r
\r
The owner is horrible and charged me illegally. I told him I have the invoice which in writing says they're waiving the fee since it was their fault, and he replied, ""I can override receipts."" I'm currently writing up my complaint to the bureau of better business and notifying my bank to block this charge. But if you want to avoid the hours spent dealing with all this nonsense, just stay far away from HO Electric. \r
\r
I called HO to have a light hung today, and on the phone said I needed this done today, and rep said they could since they have a 'warehouse' of all the tools necessary. Upon arriving, the workers said they'd have no problem doing this today, and asked for my credit card. And right after charging my visa, the worker said he actually cannot do it today. He then told me that he felt responsible and it was his fault since he thought they could do it today, and so wrote me a receipt for $0 total cost. In the reason, he says ""unable to meet the job, $59 dispatch fee waived."" \r
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Then the owner calls me and says unless I want them to do the job (the cheapest option for job was $1500!!! and other places quoted me a few hundred), he is going to charge me the $59, and doesn't care what my receipt says.
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