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Businiess name:
Red Carpet Car Wash &Smog
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Review by:
citysearch c.
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Review content:
I've been a customer of Red Carpet Car Wash since their arrival in Fresno many years ago. I've always taken my new cars there and been relatively pleased with the thoroughness of the company's work. Today I opted for the $5.99 ""ride & shine"" service where you put your cash into a machine, get a receipt from the machine, wait at a blinking red light until it blinks green, and drive your vehicle through the car wash yourself. There was a long line at the ""ride & shine"" lane, and the cash machine was broken. No problem as a technician was taking the cash and writing a receipt on the windshield, processing cars through as quickly as possible. My turn came and then I was waiting at the blinking red light. After about 90 seconds it blinked green and I pulled forward as I have hundreds of times in the past. Suddenly to my left, a young car wash employee in a customer's vehicle honked at me --- he was about to pull forward and hadn't seen me. As I stopped at the entrance to the car wash tunnel, he stopped right behind me, strode over to my car, and accused me of not having waiting for the green light. This young man who is young enough to be my grandson was apparently upset at having almost damaged a customer's vehicle and was trying to blame me. I informed him that I DID wait for 90 seconds until the light flashed green, and then he backed off. Two hours after this occurred, I'm still shocked at the intensity of his anger toward me. Although I have nothing negative to say about the quality of Red Carpet's car washes, this episode with the employee has spooked me, and I will not be returning.
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