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Businiess name:
Mr. Rooter Plumbing
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Review by:
citysearch c.
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Review content:
We've used Mr. Rooter of Orange and Alamance Counties (also called Preferable Plumbing) for five different jobs (2 emergency jobs, 3 nonemergency jobs) over about 4 years, and we have always been very impressed with them. Richard Knapp, the owner, is very knowledgeable, explains things well, and makes sure the jobs are done correctly. One of his assistant plumbers has also done excellent work for us, and has been very patient and made sure we understood what he was doing and why (and he even played fetch with our dog :-)). One of my favorite things about this business is that they are available 24/7, seven days a week, AND they don't charge extra for weekend work or for emergency work! Two Saturdays ago we found our hot water tank leaking at 8:30 AM, so we called Mr. Rooter and they got someone out there right away and got us fixed up. Another nice thing is that they quote you a price before they start the work, and then even if the work involves more parts and/or labor than they thought it would (this happened on the hot water tank job), they still charge the quoted price. Oh, and they are generous with discount coupons, too. Weve lived in our house 29 years and had some bad experiences with previous plumbers, so we're very happy to finally find one we can trust to take great care of us. We highly recommend them to anyone!
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