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Businiess name:
New Century Bmw
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Review by:
citysearch c.
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Review content:
This place is a complete rip off and the customer service is a joke! Never go here for service! \r
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I've been here a few times for repairs on my Z3, and every time they recommend I buy ridiculously overpriced services that I don't need (like over $2000 to replace seat rails that literally work just fine) and rip me off on the services I do need.\r
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Recently I needed a muffler repair. The estimate was over $1300 for a replacement, including (you're not going to believe this) $145 for them to "check and advise".\r
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"CHECK AND ADVISE"? $145??? I already knew what was wrong and I told them when I got there!! The best part is that I left and got my repair done at Orange Grove Mufflers for $60 and it is good as new! That's 95% less!!! I'm so glad I didn't get the job done by New Century BMW!\r
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Customer service was terrible the last time I was there as well: Their guy was 15 minutes late to my appt (which was a big deal because I needed to catch a carpool to get to work afterwards). I ha
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