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Businiess name:
Bostech Plumbing
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Review by:
citysearch c.
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Review content:
We used Bostech for AC repair. The first technician that showed up did not troubleshoot properly and ended up leaving because he did not have a ladder tall enough to get on the roof of our town home building. He actually ended up missing the fact that the real problem was the fan that was seized in the downstairs unit. The second time they showed up, the technicians were very good and found the real problem. After the new fan was ordered, they missed their third appointment to come and install it. When I spoke to the supervisor, she said that the first appointment "didn't count" because the ladder wasn't tall enough (even though the faulty part was located downstairs) and was unwilling to work with me to reschedule the missed appointment. I could not take any more time during business hours for them to fix my AC. Even though they missed the appointment, they were not willing to reschedule after hours or on the weekend without charging me $150. After much negotiation they ended
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