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Businiess name:
VCA Stoney Creek Animal Hospital
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Review by:
citysearch c.
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Review content:
After years of no issues with this Vet, I took my family dog there late yesterday afternoon, who had been it by a car.
I was told right off the bat that regardless of his condition that nothing other than xrays could be done until the next day.
I waited for the first round of xrays, when they told me a second was needed I asked them to call me as soon as they had the results and attempted to go ahead and pay for the xrays and the triage. I was informed that it wouldn't be necessary at that time.
A little while later I recieved a call. I was told that our pet required nearly $1300 in services. When I told her that I needed some time to consider such a large expense and that I'd call her first thing in the morning, she replied that she needed an answer ""NOW"".
Even though nothing whatsoever could be done prior to the next AFTERNOON, i was curious as to why I couldn't consult with my family and give a decission in the morning.
She became very RUDE and pushy. I explained to her that I had my 5 year old in the car with me and could not discuss the matter at that time. She did not care and continued to try to ""Hard Sale"" me by forcing an immediate answer.
I have no clue what has happened to this once stellar clinc, but I wouldn't truck these clowns to flush a gold fish for me anymore. And would advise everyone to steer well clear of them, especially if you have young children, and thier emotions envolved. Because they DO NOT CARE!!
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