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Businiess name:
Ohana Pools Spas & Billiards
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Review by:
citysearch c.
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Review content:
What a horrible experience. I will never refer this company to anyone.They've already lost 3 customers after I've told my story. We bought a 27' above ground pool from them and let them know our concerns that we already had an exisiting deck from a previous pool. They assured us there would be no problems. Not only did they not show up on the day they said they would to install the pool, they didn't even call to let us know -- they just didn't show up! So much for me taking a day off work to be there. Then when they did finally show up to install the pool they didn't even ATTEMPT to line up the angle of the pool with the angle of the deck. When we brought it to the installation crew's attention, they said "they were sorry and they wished they would have paid better attention and gone up on the deck to check the placement and that it was unfortunately installed incorrectly." We now have to pull off boards from our deck to fix their carelessness. The manager kept saying "we don't do deck
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