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Businiess name:
Cabe Toyota Scion
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Review by:
citysearch c.
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Review content:
Cabe Toyota provided fairly poor service considering how promising it initially seemed, with service advisors ready to assist and a shuttle service to surrounding areas while you wait. They weren't very helpful in providing advice ahead of time even though they were given an apt description of our problem - a nail in the back right tire. Knowing this, they didn't check in advance to see if they had a tire for this rather marginal make of vehicle. As a result, we had to go down to Long Beach from Pasadena, once for them to stare at the nail and the second time for them to replace the tire. On the second visit, they told us the replacement would take half an hour. It turned out to take over an hour and a half, during which an hour and fifteen minutes passed before the car was even looked at. There were no status reports during this long wait. Afterwards, their only remedy to ease the frustration was a discount on the labor (about $10 worth) - a small remedy for the additional trip
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