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Businiess name:
VCA Mill Run Animal Hospital
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Review by:
citysearch c.
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Review content:
During an 11 day boarding - they had SPECIFIC instructions to medicate my dog (which they charge for by the way) on a very sensitive drug that cannot be halted or administered improperly. The amount and frequency to give was clearly labeled on the bottle by my vet - 1 and 1/2 pill - one time daily. Pills were already halved. It should have been a no-brainer right? There were only enough pills in the bottle to make it through the 11 day visit to avoid them giving her too much - 11 whole pills, 11 half pills. Much to my surprise - out of the 11 days of medicine that was provided - 8 whole pills and 3 half pills came back!!! When I contacted them to see why so much of the medicine came back, they could not tell me. They had no records of daily dose administration (or just wouldn't tell me that they screwed up). I requested a call back from the manager 2 days ago, and no call has been made. Now I am stuck with vet bills, a sick dog and other expenses due to their incompetence.\r
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