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Businiess name:
Infiniti Of Thousand Oaks
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Review by:
citysearch c.
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Review content:
The worst! had my EX 35 in the service dept 4 times because it just shuts off while driving. We have to lemon law it to get out of it and they could care less. The GM actually said she would take my car as a trade if I put $ down for a new car but then would sent it to the auction quickly so it would be someone elses problem. I said the car is too dangerous to drive and she said we if get rid of it, it isn't our problem. The service manager is trying to blame me for the problem becasue she said i didn't change the oil enough times but it has happened over 6 times within 5 months and several oil changes. She even threatned to call the police and report the loaner car we had from them stolen if we didn't bring it back the next morning. This was after we said we didn't want my car back because they can't fix the problem. Not only is this car horribly made but the employees at this dealership do not care about a persons safety at all. Will never buy an Infinity again. Stay away
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