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Businiess name:
Bill Kay Ford, Inc.
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Review by:
citysearch c.
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Review content:
This is an extremely high pressure dealership. I had two bad experiences there; one in August 2006 and one in July 2011. \r
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In 2006, my 2003 Ford Explorer broke down and needed a new alternator, so I took it to Bill Kay. While having the car serviced, I looked at the new models and called a friend to take us home since they said replacing the alternator would take about 5 hours. In any case, I didn?t care for the new styling that year on any of the models that would have worked for my family, but the dealer just didn't want us to walk out the door. He, another salesman, and a manager started bringing cars around for us to look at as we were walking out. After the third one, I was fed up and walked to my car to leave (yes, that 5 hour estimate really only took 30 minutes). He pulled up in an Explorer and said, "How about a used car? I can get you into this!" I was trading in a 2003, fully-loaded Explorer with 60,000 miles on it. The car he brought up was a base model 2002 Ex
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