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Businiess name:
Rivchun Chas S & Sons
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Review by:
citysearch c.
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Review content:
I found dealing with Rivchun Chas S & Sons very frustrating. I had worked with one of the store owners, Joe, to find an engagement ring. We finally settled on a beautiful estate stone.\r
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To my dismay, the store called me several days later and informed me that they had inadvertently 'chipped' this stone while setting it, rendering it unfit for sale.\r
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The store refused to sell me a ring with a comparable carat weight and color diamond for the same price; instead, the store gave me a choice between a smaller certified stone with a yellow tint for the same price - a far cry from the stone I was originally offered, or a stone comparable in color/cut/clarity but for hundreds more! The sales manager, Joe, had offered to throw in the cost of the setting. Even with this 'concession', my out-the-door cost was $200 higher than what he originally offered.\r
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However, I feel that since I was promised a stone that was damaged through the store's negligence, I should get a comparable stone for
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