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Businiess name:
Central Drugs
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Review by:
citysearch c.
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Review content:
I went in to their pharmacy on 02/26/09 and submitted my prescription for P-17 a progesterone medication. I asked what my co-payment would be and was told that my insurance rejected it. I then asked what the cost would be out of pocket and was told $120.00. I reluctantly paid for it because the medication was necessary due to me being pregnant and at risk for preterm labor. Today, I called my insurance and explained what had transpired the day before. They told me that the medication was covered and that my co-pay would have been $10.00. They also told me that Central Pharmacy was the one that had cancelled the authorization. I called Central Pharmacy and spoke to Linda a Pharmacist and to Ben a Manager and was told by both of them that they pulled out because they don't get paid enough. I explained that they lied to me and led me to believe that my insurance rejected it. They commited fraud by charging me $120.00 instead of putting it through my insurance and charging me my co-payment of $10.00. They said that is the way they do business. I informed Ben that I would file a complaint because they refused to refund me the difference and also because they knowingly commit fraud against innocent consumers rather then taking it up with the insurance.
Cons: They employ and condone bad business practices
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