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Review content:
We had an absolutely terrible experience with Southern Crescent. Our elderly cat had terminal cancer, which we were treating with palliative care, and over the holiday in December he suddenly got much worse overnight, such that we knew he couldn't wait until our regular vet was available for euthanasia.
I called ahead to SC, and they were very nice on the phone. However, I learned when we got there that they do not do the industry standard for euthanasia - sedative plus overdose of anaesthetic - they just do the anaesthetic. I trusted them that this wouldn't be an issue, but that was a terrible decision on my part.
They took my cat in back, and inserted an IV port. Then they brought him back to us to say goodbye. When the vet, Dr. Alison McIntire DVM, came in to administer the drug, it wouldn't go in well - apparently the IV port had become dislodged, despite being taped down by about a billion layers of tape. Because the anaesthetic causes a terrible burning sensation, and it was going into his skin, my cat snapped at her. She then refused to finish the injection, insisting that ""he needs to go in back so the techs can work on him."" Not her - the techs.
I said no, and asked her to find another solution. In the meantime, my cat was dying, terrified, and in pain. She left and came back with a large burly man, who wanted to pin my cat down. She seemed annoyed and irritated with us, and said that my crying was responsible for upsetting my cat. Finally, she injected the anaesthetic into his hind leg. But it took 15 minutes at least for everything to happen, and she was mean and snappy, and it was completely traumatic for me and my husband, and my cat's life ended in pain and fear.
I would never, EVER recommend Southern Crescent to anyone - they euthanize inhumanely, and they are obviously not in the business of making your pet or you comfortable. I hope they go out of business, and I complained to my regular vet about them.
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