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Businiess name:
Petcare Veterinary Clinic
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Review by:
citysearch c.
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Review content:
I went in to have a simple cleaning done for my dog. He had just lost a tooth and I was a little freaked out. He had never had a cleaning done so it was time to go. I saw Dr. Baldner and a nurse that I believe was named allison or alice. They were very kind at the first meeting. I was given ADVICE as to what needed to be done. She suggested an extraction on two front teeth that were crowding the canines. I took in that information but was against removing any more teeth since he had just lost one. I was assured that if it came to having those teeth extracted I would be contacted by phone to authorize the procedure. Both the doctor and nurse assured me of this.
I took my dog into the vet this morning and dropped him off so they could prep him for the cleaning. 1. The receptionist could not find my appointment (which annoyed me since I had been up since seven). When she finally found it she blamed it on a new system. Hmm....ok.
2.When I was looking over the paperwork I asked if my dog was listed for any extractions. She said NO. I told her did not want any extractions done, and if it was totally necessary to call me. She said, ""oh yeah they don't do anything without calling you first"" (Ahh. okay so its protocol.)
So tell me why I get a call from the dental technichian (michelle) that my dog was done.They extracted two teeth and that he was in recovery.
I didn't pay for the extraction and I am taking legal action! DO NOT DO NOT take your beloved pet here!
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