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Businiess name:
Anis, Nabil, Dvm - Erdman Animal Hospital
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Review by:
citysearch c.
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Review content:
First impression means a lot! I had to wait over an hour, in the dirty waiting area, just to drop off my 7 month old Golden Retriever for boarding for one week. After paying the bill, I ask for his tags (name tag, rabies and microchip tags), collar, harness and leash. The staff informs me that the items where mis place and they would call me when found. I waited for three days did not hear from Erdman Animal Hospital, so I called and spoke to the manager she inform me that they were not responsible for the lost items because it is their policy to give the dog tags and collar to the owner during drop off. I inform the manager that the policy was not follow, so I needed my dog things back. The manager stated "" that their vets were very good and they charge low fees and were not in business to make money"", therefore they could not give me any thing for my lost. I was P...ed because I was a new customer and my business did not mean anything to them. I wish I would have taken them to court but, the claim would have been to small. I will never go their again.
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