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Businiess name:
Mann ENT Clinic
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Review by:
citysearch c.
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Review content:
This review is from an experience I had one year ago, so to be honest, things may have improved. I certainly hope so.
I was absolutely stunned by the terrible attitudes of the majority of the staff here! The front receptionist was heaving sighs and giving people a tone, pretty early in the day. She seemed indifferent to anyone's concerns, especially about the wait.
The nurse that attempted to ask me questions and input my information into their computer system was, by far, the rudest nurse I have ever had an experience with in my life.
It came to a point when I was so irritated with her sneering and incredible snottiness that I got angry with her. She backed down, but I should have left then and there.
I noticed that she wasn't wearing a name tag. Nobody was, that day, except a technical employee who was nicer than the rest of the staff was. The doctor may have been nice, though I saw him for maybe five minutes.
I had waited an hour, went through x-rays of my sinuses, got treated like a leper, only to be told to take some drops and consider a major, expensive surgery.
The allergy testing staff that is down and behind the main office was very nice, to my surprise, when I went to see them a few days later.
I went back to get my records, months down the road, when I had found a better clinic. And even the records clerk was incredibly rude and difficult! To the point that she made a real donkey of herself, not realizing I was standing close enough to hear and see her.
How can so many people at such a major medical clinic be so unpleasant and unfriendly? I will never, never go there again, and I warn all of my friends and family. Steer clear.
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