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Businiess name:
Allure Apartments And Lofts
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Review by:
citysearch c.
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Review content:
My Husband and Myself have lived at Allure Apts for well over 3 years and are very disappointed with many aspects. We hardly have time to make use of the Amenities because we are both busy professionals. But from what we HAVE witnessed and what we have experienced, this place is the pits! As for the Clubhouse, the LOVELY Management charges a fee of $450 to rent it out - per event - that's a $250 deposit and a ""fee"" of $200"" - for an amenity that YOU should have rights to as a resident. Not to mention when you try to use the clubhouse, there are overfilled trashcans full of magets, and the TV & Stereo system hardly ever work. Oh, and if you do choose to rent the clubhouse, you are only allowed 10 guests for your event....REALLY, for $500???? The restrooms right outside the pool area - have never had permanent toilet paper holders/dispensers. Instead Management provides a LARGE roll of toilet paper that can be found rolling on the floor, behind the toilet seat, etc. Same with the paper towel dispensers - they are empty and Management places a stack of paper towels on the counter top. I have asked for this to be fixed more than 5 times - and still no results. No toilet seat covers, or hand soap. The pool is advertised as a ""heated pool"" and its rarely heated - and if & when you ask Management about the status, they always provide a LAME ""it's being maintenanced"" excuse???? The The gas grills - there is ALWAYS one out of order, and it takes Management FOREVER to get items fixed. there are vases that are not weighed down and have been broken several times and glued back together. You would think they would be replaced. The ""Business Center"" has a broken printer that has NEVER been replaced, and internet connection that requires a password - when you ask the Offiice Staff, they state they have no idea what the password is. Parking is an issue, but mainly because Management does NOT reinforce it as they should. There is also a problem with dog feces odor seeping thru the hallway carpets & cigarrette and WEED - yes marijuana - stench throughout the staircases and hallways! Clearly the Management team has stopped doing background checks on the Tenants because MOST RECENTLY, we had Orange P.D. Detectives & Investigators knocking on our door about neighbors use/distribution of illegal substances. There are soo many reasons that this place is despicable - but I don't want to be typing all day. Whenever I see potential new tenants I think - ""You Poor People."" FYI, they have ALWAYS had a grat Maintenance Team - but if and when something does NOT get Maintenanced, it's only because Management does NOT allow them to do so! When I run into other tenants that have been there as long as I have, they have the EXACT SAME COMMENTS and CONCERNS as we do. The APARTMENT has wonderful amenities and is spacious and quiet, but never-the-less, we are moving out ASAP :-D
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