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Businiess name:
Atlantic City Pet Hotel & Grooming
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Review by:
citysearch c.
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Review content:
Before our trip to Atlantic City we tried to find a pet friendly hotel to stay at with our dog. There is only one pet friendly hotel in AC and they were completely booked so we started to look for a kennel or doggie day care. The only place we could find in the area was the AC Pet Hotel. I was a little skeptical about leaving my baby there because there were some terrible reviews, but since it seemed like the only option I hoped that the good reviews were right and the others were just making things up.. unfortunately that was not the case. When we pulled up to the AC pet hotel the outside looked a little shady, upon walking in the place reeked of urine. I was told that they were in the middle of cleaning, so again I was optimistic that one of the dogs had just had an accident and they were cleaning it and that was the reason for the disgusting smell. I left my dog there over night and when I walked out of the place I asked my boyfriend who was with me what he thought, he said if it was for more than one night the dog would absolutely not be staying there and he couldn't believe how bad it smelled..like a combination of urine and cleaning products poured on top. I called the pet hotel later that evening to check on my dog and it sounded like the owner was reading from a card and not actually having a conversation with me. When we returned to pick the dog up the next morning the place still had the same disgusting smell. We paid and got my dog out of there as soon as possible! My dog goes to doggie day care 1-2 a week and loves it, he gets excited while we are on our way there and when I pick him up I am always greeted with kisses and a very happy boy... when we picked him up from here he ignored me in the car for a few minutes and he reeked of urine! I just went back and read some of the reviews again and I am sorry that I ever put my boy through this. I am also shocked at the rude responses the owner Scott has left in response to peoples negative comments. If you ask me it screams out how unprofessional he is. A professional business owner would not yell at his clients and say that nothing is his fault. I will NEVER bring my dog to this place again and if you are smart you will not either!
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