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Businiess name:
Atlantic City Pet Hotel & Grooming
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Review by:
citysearch c.
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Review content:
I live near Atlantic City and this is a pet hotel that is near my house and once I read all the great reviews on this place, I was happy leaving my dog there. As I dropped off my dog, the owner Scott made me believe that he was really caring for the dogs. I left the country so I personally called him atleast twice a week to check up on my dog. Scott kept on making me feel like my dog was doing exceptionally well and was having a blast at the hotel. I called about 2 days before picking my dog up to warn them that I was coming to pick him up. By the time I got there, they were not ready at all. I had to stay for about 30 minutes extra waiting for them to look for all of my dog's belongings. Also, I was completely horrified to see what had happened to my dog. My dog's paws were completely yellow from his own pee. I was utterly disgusted especially since my dog is a Maltese with a beautiful white coat. Besides having yellow feet, my dog had mats all around his body from head to tail. I just simply could not grasp the fact that this hotel also offered a grooming business. How were these owners able to hand a dog back to his/her owner when the dog is completely dirty and has mats all around the dog's body. Its been 3 days since I got my Maltese back and I have bathed him. His feet is still yellow and I had spent hours trying to get the mats out of his hair. Nothing has worked. Now i need to wait atleast a few weeks for my dog's hair to grow back before he can turn back to normal. Also, the owners kept on telling me that they brushed and showered my dog basically everyday since he got dirty everyday and that they brought him out more than 4 times a day for his walk. If they brushed my dog, my dog would not have any mats. And if they had brought him out to pee and poop, my dog would not have yellow feet. I just can't believe how I had trusted in this place but now I will let family and friends know that leaving it at the Atlantic City Pet Hotel is a bad decision.
Pros: the owners seemed friendly and helpful
Cons: How my dog turned out
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