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Businiess name:
Meineke Car Care Center
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Review by:
citysearch c.
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Review content:
TERRIBLE SERVICE! I took my X-Terra to be fixed (needed to change the gas hose) and I was told that it was a dealer part. I left my car on Thursday and the person told me that the part should arrive on Monday. I told him that I was going to be out of town, but would pick up the car on Tuesday. I called them on Tuesday first thing in the morning and was informed that the part was delayed and was not arriving probably until Tuesday or Wednesday. The person then proceeded to tell me that he couldn't give me any more details because the guy I originally dealt with was off. I asked him if he could call the dealer to find out more details about when the part was expected to arrive, he said that he could not do it and I needed to wait for my contact to return from his day off. What kind of service is that??? If the guy had decided to quit, would they ever be able to find out the status of the part ordered? I would NOT recommend them and based on the previous review, delays are a const
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