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Businiess name:
The Drake A Hilton Hotel
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Review by:
citysearch c.
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Review content:
My partner and I enjoy fine hotels, and often when we need a break we'll spend a weekend or an overnight at a fine hotel. Who doesn't want to feel luxury once in a while? We had high expectations for the Drake b/c of it's princess Diana reputation. We were EXTREMELY let down. The greeting staff was messy and rude, they make you stand in a line then call you up like cattle. The lobby is tacky, looked and smelled old. Once we got into the room, the carpet had stains on it, and the bathroom was NOT clean. The room smelled like there was mildew growing somewhere. We wanted to run away screaming, but chose to stay positive and look at another room. After our complaints and an unnecessary amount of convincing the front desk upgraded our room. We thought for sure we'd like it. But again, yuck yuck yuck. It was matted down, stained carpet, smelly old linens and a dirty bathroom. The room looked like it hadn't been touched since the early 80's. Or like a set to a 70's adult film. There was even a murphey bed in the wall...gross and creepy. We just coudn't stay. While checking out there was a prom exiting, with wild, loud, tackily dressed teenagers dominating the lobby. And they were rude to us when we requested our money back and kept saying, ""Well, we know it's not a new hotel...and if you're looking for newer and more modern this isn't it."" Nothing about this place is refined or even classically old. It's just gross. Like they stopped caring once Princess Diana stayed there. I suggest saving your money and staying somewhere else.
Pros: Historic Facade.
Cons: The inside does not match the outside.
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