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Businiess name:
Masters Flooring
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Review by:
citysearch c.
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Review content:
The installation was excellent, but they haven't followed up. We were very pleased with the selection and the actual flooring. The installation went very smoothly. We had a couple of flaws in boards, so we called them about replacing them and they haven't gotten back to us.
RESPONSE FROM Masters Flooring Co.:
Michael,
Thank you for taking time to submit a review, and for making us aware of your flooring issue. As soon as we notified, we sent a crew out to replace the boards. We apologize for the miscommunication on our part and appreciate your understanding. Please let us know if there is anything else we can do for you in the future.
Sincerely,
Masters Flooring Co.
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