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Businiess name:
Rothman, Marvin, Dvm - Rothman Animal Hospital
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Review by:
citysearch c.
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Review content:
I was warned by my neighbors about how dreadful Dr. Esser is and boy were they right. We had used a different vet, but because Rothman was so close to Haddonfield, we decided to give them a try. On more than one occassion, we were charged for things that we did not authorize. I was told that I needed to spak with Dr. Esser for a refund. He acknowledged that his office had made a mistake and then said he'd credit for for half of the charge. When I asked why only half he responded, ""You should have caught the mistake when you were here."" When I oushed harder, he said he'd give me my $100 back for a service that I did NOT request but yelled and me and said that my dogs were no longer wanted at Rothman and hung up on me. I had such a great experience with his front desk staff. They apologized over and over again for the mistake, but the owner, Dr. Esser found it beneath him to apologize. I should have listened to my neightbors. Haddonfield and surrounding areas BEWARE!!!!
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