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Businiess name:
Coit Drapery & Carpet Cleaners
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Review by:
citysearch c.
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Review content:
I feel I have had less than satisfactory service the last two times I've had Coit do carpet cleaning. The carpets were left quite wet and took days to dry even in the warm weather. I was able to remove spots that the tech. left behind, with an over the counter product. I moved some furniture in preparation but Tech cleaned AROUND chairs, etc.
RESPONSE FROM COIT Seattle Carpet Cleaning and Restoration:
Thank you so much for your review. We work hard to train our employees to deliver world class service and we know there are times we may fall short. This is why these reviews are important to us. Total satisfaction, every time, is our goal. It's so important that we guarantee it. Sounds like we didn't deliver that for you, either time. We want to regain your trust and make this right. Our General Manager, Doug Wheelock is researching your account and will be in contact.
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