Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
I-Go Car Sharing
|
|
Review by:
citysearch c.
|
|
Review content:
I am not a fan of IGO after having a TERRIBLE experience with them. I reserved a car and couldn't get the doors to unlock for 20 minutes. I finally had to call a customer service representative who told me my reservation had not gone through even though I had an e mail confirmation of it. The woman on the phone finally unlocked the doors for me, but to the wrong car. When I reported that I would be returning the car later than the end of my reservation time (due to the 20 minute delay from not being able to get into the vehicle), I was told that I had a 5 minute grace period to get it back without being charged. \r
The second time I called customer service was to get my login for the website. I was put on hold for 20+ minutes with no one ever coming back on the line. I cannot imagine having to be on hold this long everytime I need to make a phone reservation.\r
There are many car locations that are convenient but, with the horrible customer service, you will never be able to drive any of them.
Pros: Lots of car locations
Cons: two very bad experiences with customer service
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|