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Businiess name:
Kowloon Restaurant
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Review by:
citysearch c.
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Review content:
My husband and I had been looking forward to eating at this establishment for a couple of weeks as we were spending the afternoon on the north shore and this was an early valentines dinner. We sat down and ordered a scorpion bowl for 2 and got a single one. Then we ordered a poo poo platter it came to us immediately and was so cold and stale we were shocked!! When we wanted to send it back the waiter became very rude and kept insisting he would take it off the tab and said""of course it is cold we make them up an hour in advance."" It was so stale. We got another poo poo platter that was warm.I will say ""the waiter was so rude as if we were a bother him and he would not stay at out table long enough to talk about anything on the menu. When we asked the host about placing an order with the waiter the host said"" The waiter is busy with customers he will come by to see you.""
We sat there with no wine or any drink for 1/2 hour so the waiter came over we ordered chicken curry and veggy lomein and
before we could ask for a glass of wine the waiter was gone.We had waited about another 35 min. and the
waiter came by I asked ""Did you put our order in?he replied, you need to wait a while because that part of the kitchen is not open."" We asked for the manager who never came so we paid our check $32.00 and left.
I phoned the resturant and spoke to someone as they would not let me speak to the manager and I was told by a pushy man that it was Sat. he was busy but would send me a money card. It has been over 2 weeks and the card has not shown up.
That was by far the worst resturant experience we have ever had. Recently I over heard some women talking at a school who were also very very disappointed with the place and also will never go back due to the very poor service and quality.
Do not waste your time and I have made it a point to let everyone I speak to know of our experience at the Kowloon Resturant
and to discourage them from eating there. It was really poor quality and service. Very Very overated.
From what I am understanding is that if you are a good friend to any of the family members related to Kowloon Resturant then there will be a phone call made in your behalf to the resturant so you will be treated respectfully with good food and service.
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