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Businiess name:
Carpet Doctors
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Review by:
citysearch c.
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Review content:
I don't understand what the person's problem is who gave this company a 1 rating. After reading her review it is clear that this is a disgruntled person who just can?t be satisfied. I made a similar appointment with this company. They told me they would ""TRY"" to get me in after hours, but might not be able to make it depending on when they finish the previous job. I too was told that they could not make it after hours, and scheduled me for the following morning to stretch my carpet, they then scheduled me for today for my free cleaning. There are not many companies that will schedule Saturday appointments-let alone an appointment at 5pm. I received 2 free rooms of carpet cleaning and was given a 10 year warranty for the stretching, and lifetime on an iron burn they repaired. The repair was perfect and the rooms that where stretched look great. I suspect the critic was told the same as me, ""They would try and make it"". The fact that they then tried to set an appointment for her at multiple different times-at her convenience tells me that this complaint in invalid. The technicians from Carpet Doctors where courteous, professional, and very pleasant. My realtor referred me to them, after telling me she has worked with them for over 10 years. I am very happy with them and will refer them.
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