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Businiess name:  Pavilions
Review by:  citysearch c.
Review content: 
OMG, Never in our lives have we experienced a more unfriendly staff in our lives!!!!! We paid nine months up front, plus $300.00 deposit, we were told the apartment was move in ready... that was the first lie of many!!!! After we gave them a cashier's check in total for close to $8,000.00, signed the lease and moved in, we were told they needed another $500.00!!!!, and were bugged constantly for it. We told them ""ABSOLUTELY NOT"", our lease was signed, sealed and delivered!!\r From that moment on the unprofessional treatment was extreme. Let me give you a list: Dishwasher leaked because the water pump needed to be replaced, Dryer did not heat, Carpets were dirty, Blinds were dirty, Holes in walls, Sink and Tub had soooooo much disgusting hair in the drain that every time you turned on the water they would fill up and not drain... But of course we were told the apartment was ""sanitized"" and ""move in ready""!!!!!!!! TOTALLY HORRIBLE EXPERIENCE!!!!!!!!!!!!!!!!!!! Now for the good part...The apartment was cleaned way better than when we moved in, and carpets were professionally cleaned, (it gets better!!!), then we were told upon move out that ""they would not do a walk through"" with us....WHAT??!! The ""Management"" told us ""They do not do that sort of thing""...""Really""??!! Now we know why..THEY CAN LIE AND SAY ""THE APARTMENT WAS NOT CLEANED"" SO THEY CAN STEAL THE TENANTS MONEY..Not only did the Management try to ""EXTORT"" extra money from us, they told us when we moved out that their MB Cleaning Service had to clean the whole apartment again!!! I contacted Rosie at MB Cleaning and was told by her that apartment 303 did not need to be cleaned. . (No wonder they never do walk throughs with their renters!!!!) MORE EXTORTION!!!!!) SO VERY SAD, because most can't fight it. NEWS FLASH!!!!!!!! ""WE CAN AND WILL""!!!!!!!!!!!!!!.. AND IF THERE ARE ANY PRIOR RENTERS WHO WERE TREATED THE SAME WAY AND ROBBED OF THEIR DEPOSITS, PLEASE LET US KNOW BECAUSE OUR ATTORNEY WILL DO A ""CLASS ACTION"" LAW SUITE!!!!!! Send complaints to PO Box 286, Ruidoso Downs, New Mexico 88346, and we will turn complaints over to the ATTORNEY!!!!!!!!!!!!!!!!!

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