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Businiess name:
Sprint Store
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Review by:
citysearch c.
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Review content:
Went to Sprint store at 1201 Lincoln Rd to purchase new iPhone 5, since for the past six months I experienced many internet connection problems on my iPhones 4S all over Miami Beach, not even talking about remote areas. The phones displayed at the store are connected to internal WiFi, however as soon as we changed it to Sprint 3G or whatever they call 4G – it took anywhere from one to a few minutes to load websites like CNN, Yahoo even inside of Sprint store.. After leaving the store, decided to use my new iPhone 5 to find closest Apple store while walking on Lincoln Rd, after walking two blocks the website finally loaded, however we approached the Apple store before store locator page could load, which is four blocks away. There were no tech problems with Apple site, since it took other Sprint iPhone 4S about the same time to load pages like ABCNews.com, etc. in a meanwhile. Apple reps examined and tested my iPhones and were absolutely shocked about the speed of internet that Sprint offers. Then I installed FREE SpeedTest.net application to my iPhones and walked all over Miami Beach tourist destinations: Lincoln Rd, Washington Ave, Ocean Dr, Collins Ave, etc. to test internet connection offered by Sprint. While Sprint data coverage maps show excellent 3G and 4G coverage everywhere in Miami Beach – only 5% of tests showed 1 to 1.4 mbps, more than 50% of tests showed under 0.6 mbps and 20% of the tests showed that no internet connection available, while neither of the tests showed above 1.4 mbps. Visited other cell phone service providers and tested internet speed on their non-Wi Fi cell phones, which showed over 20 mbps. Returned my new iPhone to Sprint store on a same day. Tested the speed the next day again on my 4S – same results! Called Sprint customer service to report the issue, was told that probably the tower is down then got transferred to Sprint tech support who checked the tower signal from their side and said that tower works just like it suppose to. Check your Sprint bill to see how much you paying for this type of data! But don’t just take my word for it, if you are Sprint customer – just upload free SpeedTest.net application or use any other free internet speed testing program to see for yourself!
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